Please share your experience contacting Greater Twin Cities United Way 988 Lifeline. For immediate help from a caring counselor, please call or text 988, or chat with us. This form is NOT intended for you to ask for crisis counseling. In cases of immediate medical emergencies, call 911. We urge you to call, text, or chat 988 or to call 911 emergency services if you or someone you know is in immediate harm or danger.